Frequently Asked Questions

What payment methods do you accept?


We accept Visa, MasterCard and American Express credit and debit cards and PayPal. Simply select your preferred payment method at checkout.




The item I'd like to purchase is out of stock, will you be getting more?


We always try to restock items as quickly as possible. We will keep our social media channels updated when new stock arrives and are happy to answer any questions you have about stock quanities at lowtidecoffee@gmail.com




My order won't go through, what do I do?


If you experience any problems during our ordering process, please contact us at hightidecoffeeco@gmail.com and we will get back to you ASAP.